# ServiceTrac

> CRM and field sales management platform with desktop (ServiceTrac) and mobile (EzRep) applications. Built by Codon Software Pvt Ltd.

ServiceTrac is a dual-platform CRM solution combining desktop CRM with a mobile field sales app (EzRep) for managing sales, service, and business operations. It enables businesses to record inventory, sales, purchasing, and ledger transactions digitally while providing real-time field team visibility.

## Core Features

- [Dashboard](https://servicetrac360.com): Centralized business overview with key metrics, pending tasks, and activity summaries
- [Service Requests](https://servicetrac360.com): Product database management with service request handling and warranty tracking
- [Customer & Lead Management](https://servicetrac360.com): Customer profile management with lead tracking, improving visibility and communication between sales teams
- [Quotation Management](https://servicetrac360.com): Streamlined quote creation and management with faster turnaround times
- [Expense Tracking](https://servicetrac360.com): Real-time expense data capture with seamless integration and multi-level approval workflows
- [Activity Tracking](https://servicetrac360.com): Recording of daily business activities with reporting
- [Multi-Level Report Approval](https://servicetrac360.com): Streamlined internal approval workflows without delays
- [Document Management](https://servicetrac360.com): Secure file organization, storage, and retrieval
- [Meeting Management](https://servicetrac360.com): Scheduling with real-time notifications to prevent missed opportunities
- [Product Warranty Tracking](https://servicetrac360.com): Service request management linked to product warranties for customer satisfaction

## Mobile App (EzRep)

- [GPS Location Tracking](https://servicetrac360.com): Real-time location monitoring of field sales representatives
- [Distance Tracking](https://servicetrac360.com): Monitors field team travel efficiency and coverage
- [Schedule Optimization](https://servicetrac360.com): Field team scheduling and route optimization
- [Real-time Data Capture](https://servicetrac360.com): Business transaction recording as they occur in the field

## Industries Served

- **Retail**: Sales and service management
- **Service-based businesses**: Service request tracking, customer management
- **Sales organizations**: Field sales team management, lead tracking, quotation management
- **Field operations**: GPS-tracked field representatives, distance monitoring, schedule optimization

## Deployment

- Desktop CRM application (ServiceTrac)
- Mobile app for Android 8.x+ and iOS (EzRep)
- Real-time data synchronization between desktop and mobile

## Company

- **Product**: ServiceTrac CRM & EzRep
- **Company**: Codon Software Pvt Ltd
- **Website**: https://servicetrac360.com
- **Company Website**: https://codonsoft.com
- **Email**: hello@servicetrac360.com
- **Support**: support@servicetrac360.com
- **Phone (India)**: +91 8790526644
- **Phone (USA)**: +1 (602) 300-6833

### Office Locations

- **India**: 184/1, Road No: 15, Jubilee Hills, Hyderabad 500033, India
- **USA**: PO Box 8271, Phoenix 85066, USA

## Social Media

- **LinkedIn**: https://linkedin.com/showcase/servicetrac360
- **YouTube**: https://youtube.com/@servicetrac360

## Other Products by Codon Software

- **CodonLIMS** (https://codonlims.com): Laboratory Information Management System
- **CodonQMS** (https://codonqms.com): Quality Management System
- **docuHive** (https://docuhived.com): Document Management System
- **CrewMetrics** (https://crewmetrics360.com): Workforce Management
- **retailTrac** (https://retailtrac360.com): Retail Financial Management
- **ezPOZ** (https://ezpoz.com): Point of Sale